Privacy Policy
This Privacy Policy explains how Jai Yen ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website and purchase handmade jewelry products ("Products"). By accessing and using Jai Yen, you consent to the practices described in this Privacy Policy.
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1. Information We Collect
a. Personal Information: We may collect personal information, such as your name, email address, shipping address, billing information, and contact details when you place an order on our website.
b. Payment Information: We collect and process payment information when you make a purchase on our website. This includes credit/debit card numbers, bank account details, and other payment-related data.
c. Communication: If you contact us via email, contact forms, or other means, we may collect the information you provide to us during the communication.
d. Usage Data: We collect information about how you interact with our website, including pages visited, products viewed, and other browsing behaviors. This helps us improve our website and enhance your experience.
2. How We Use Your Information
a. Order Fulfillment: We use your personal information to process and fulfill your orders, including shipping and communication related to your purchase.
b. Customer Support: We may use your information to respond to your inquiries, provide customer support, and address any concerns you have.
c. Marketing: With your consent, we may send you promotional materials, newsletters, and other marketing communications about our Products and special offers.
d. Improvement of Services: We analyze usage data to understand how our website is being used and to improve its functionality, content, and user experience.
3. Data Security
We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering Products.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website. For more details, please refer to our Cookie Policy.
6. Your Rights
a. You have the right to access, correct, update, or delete your personal information. If you would like to do so, please contact us by email at hello@jaiyen.store
b. You can unsubscribe from our marketing communications at any time by following the unsubscribe link provided in the email.
7. Children's Privacy
Our website is not intended for individuals under the age of [age]. We do not knowingly collect personal information from individuals in this age group.
8. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting on our website. We encourage you to review this policy periodically for updates.
9. Contact Us
If you have any questions, concerns, or requests related to your privacy, please contact us at hello@jaiyen.store
Last updated: 18/08/2023